CallCenter@nywhere is the industry’s only carrier-grade out-of-the-box contact center technology solution for call centers, call center outsourcers and hosted-service providers. It is integrated-by-design to enable customization from browser-menus, which follow the needs-analysis processes of traditional integrators, in order to deliver customized results without custom programming, script languages or professional services. [ More... ]

Hardware:

* Gateways

* Servers

* Phones

Information:

* Oracle Press Release

* whitepapers

* technology &
feature presentation

TeleVantage is a turnkey IP business phone system with industry-leading applications and features on a single scalable system. With literally hundreds of features and application add-ons, TeleVantage is the most powerful and flexible business phone system in its class. TeleVantage integrates with IP and legacy environments and supports IP, analog, digital and soft-phones. TeleVantage is a next-generation phone system with the advanced features and flexibility you need to grow your business. [ More... ]

Hardware:

* Gateways

* Servers

* Phones

Add-ons:

* LumenVox

* CopiaFacts

Information:

* whitepapers

* case studies

Purchase:

* order TeleVantage
  licenses

 Macromedia

As Dev Partners, we're working closely with Macromedia to apply their latest technologies to solve business problems. The Macromedia Flex presentation server delivers a standards-based programming methodology and runtime services for developing and deploying the presentation tier of applications that combine the richness of the desktop with the reach of the web – Rich Internet Applications.

What does this mean for your business? Quite simply, Rich Internet Applications deliver a vast improvement in responsiveness and usability. In every domain, a satisfying high-quality customer experience translates into better business. For major providers of applications on the Internet from IP communications to e-commerce, even modest increases in service adoption or transaction completion rates can generate significant revenue gains and support cost reductions. Yet these impacts do not capture the complete benefits. Quality builds reputations, brands and a loyal base of appreciative customers. In an era when mission critical information systems are now routinely exposed to end-users, and where all substantive public and private sector organizations serve their customers online, the interfaces to those systems should be worthy of the products and services they represent.

Take a look at some of the examples to the right to experience the visual power of Macromedia Flex:

To find out more about how integrating Flex into your business can improve the customer experience, please get in touch with us today.

Examples:

RFSG:

TeleVantage-Licenses

Macromedia:

Brocade Demo

Restaurant Finder

Interactive Mortgage Calculator

All of our solutions provide strong integration into your existing investment in Microsoft Office and Server technologies. As Microsoft partners, we can leverage our extensive knowledge in the desktop, server, and mobile Windows platforms to provide substantial benefits to your office and mobile employees.